Return Policy
As our products are perishable, all food sales are final, however If you aren’t completely satisfied with Eldora Chocolate feel free to email us with your contact info. We will respond ASAP to address your concerns.
In addition, we have been asked by Google to provide the following statement:
Eldora Chocolate is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered.
We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand.
For more information, please contact our Customer Service department at 505-433-4076
Tuesday - Friday : 11am - 6pm Saturday : 10am - 5pm
Tuesday - Friday : 11am - 6pm Saturday : 10am - 5pm